The owner of Reeds Spring Pizza Company in Nixa, Missouri, says she had no choice but to shut down her restaurant due to ongoing maintenance issues that were not addressed by her landlord.
Alisha Grant, who operates the pizzeria on Main Street, posted a sign outside the building that reads, “The business was forced to close because the landlord ignored building problems.” Grant said the situation had become unbearable and emotionally taxing.
“This was for my kid’s future,” Grant explained, holding back tears. “I’ve been trying not to be sad about it. These are the first tears I’ve allowed myself to have over it.”
The issues began with water leaks in the restaurant, which Grant says were first reported to her landlord, Mark Anderson of Right Direction, back in the spring. Grant sent Anderson a message about the leaks and received a response saying a plumber would be in touch soon. However, she claims nothing was done.
“Within a week, he had insurance out here taking pictures. That was in April. Still, nothing,” Grant said.
In addition to the leaks, Grant reported other problems, including sinks without hot water and a bug infestation. She said she had to handle all the repairs herself to meet health department standards.
“I had to do everything myself just to pass the health inspection,” Grant said.
The restaurant also failed a fire inspection in June, with the Nixa Fire Department citing violations related to doors, emergency exits, and extension cords. Grant said she had to use space heaters during cold weather, but her landlord never made the necessary electrical fixes.
“It was something he could have taken care of months ago, but he ignored it,” Grant said.
Grant is not the only restaurant owner to face issues with this building. Miranda Alvarez, who ran Morning Day Cafe, closed her business in 2023 due to similar problems.
“We had customers wearing winter coats while dining. It was embarrassing,” Alvarez said. “In the end, I had to walk away with nothing.”
Both Grant and Alvarez say they repeatedly reported the issues to Anderson. Grant showed text messages from him that included apologies and promises to fix the problems, but nothing ever happened.
The lease agreement between Grant and Anderson stipulates that the tenant is responsible for certain repairs, including plumbing, HVAC, and electrical systems. However, the landlord is responsible for maintaining the foundation, roof, exterior walls, and addressing water leaks.
When asked if Anderson ever instructed her to make any repairs, Grant replied, “No. He would always say he was going to have a plumber or an electrician.”
Despite the lease agreement, Grant says she was paying only $3,000 a month for rent, $1,000 less than what the lease stated. She spent the difference on out-of-pocket repairs and equipment.
“I paid less rent because I had to fix everything myself,” Grant said.
In June, Anderson acknowledged the repair compensation in an email, asking what dollar amount Grant thought was appropriate. However, Grant said her request for a walkthrough to discuss the equipment in September was never fulfilled.
On Your Side reached out to Anderson for comment, but he declined an on-camera interview. In an email, he stated that sharing specific details about the situation would require revealing personal information, which he deemed inappropriate.
“I will take responsibility for being seen as the cause of their challenges,” Anderson wrote, “but I will not speak negatively about anyone.”
Despite the issues, Grant’s lease still has time left. She said she was ready to walk away.
“He has made no attempt to fix anything. To me, that’s enough,” she said. “That’s why we are leaving.”
Grant hopes to reopen in a new location next year. She encourages others to fully understand their lease agreements before signing, advising them to consult a professional if necessary.
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